If you
are anything like me you will struggle to come to terms with a
discrepancy that is very easy to overlook in our fast paced modern
world. I remember visiting my grandparents and not being in the least
bit surprised that Grandpa cut the grass with a thirty year old
lawnmower, and Grandma used a spin dryer that was almost as old as
she was, and a vacuum cleaner that was even older. Compare that with
the mechanical and electrical devices that we buy today. They come
with a one year guarantee sure, but how often do the last much more
than that? Now, there is an argument that the pace of technological
development is faster than production and design can keep pace with
but is it the case that modern appliances and machinery are build to
such fine tolerances to enhance performance that they simply can not
last in the same way that they used to? One of the classic examples
is in light bulbs. It is perfectly possible to create a lightbulb
that lasts for decades if not a hundred years plus by using the
strongest materials, but modern filament lightbulbs typically last
for less than ten months rather than ten years. Clearly part of the
issue is cost, and in the drive to reduce the cost of goods the
cheapest rather than the best materials are used. But is this the
full story?
The
history of marketing of consumer electronics and domestic machinery
is one of pushing a specific product in such a way as to create a
tacit understanding that the product will be superseded by the next
developmental step within six to twelve months thereby setting up an
expectation of replacing the existing model almost as soon as it is
purchased. As a marketing strategy this seems to be flawed if
presented to an intelligent, rational audience yet it also seems to
work. This suggests that the audience may not be rational or
necessarily thinking intelligently, so how might this be achieved? It
is generally accepted that the research into subliminal messaging in
advertising found that whilst it exhibited possible benefits for
advertisers and their clients, the complexity of the projects, and
the variability of the response was such that it was less valuable
from a cost/benefit analysis viewpoint. That having been established,
there is still the possibility that although subliminal messaging may
not be valid for individual product campaigns, it may be useful for
establishing a mindset in consumers to prepare them for accepting
lower quality, less resilient products and to replace them more
regularly than we might otherwise accept.
Let's
consider an group of advertising companies meeting in the 1960's to
discuss the recent work by psychologists in embedding hidden messages
in films and radio broadcasts and even in print media. Wouldn't they
come to the conclusion that competing messages would simple overwhelm
the target audience and act against each other in terms of
effectiveness adding a level of randomness that would be
unacceptable. Wouldn't they rather sit down and thrash out a plan
that created a more general demand, say for large, gasoline hungry
cars, or larger and larger TV screens and then use standard marketing
techniques to steer that demand in a variety of directions? Of
course, such collusion would never happen as it would be in breach of
competition laws in most developed countries, and no marketing
company would countenance such unethical practice, would they? Of
course not!
No comments:
Post a Comment